IT infrastructure that advances your mission - from lab to life
Across life sciences, from biotech and pharmaceuticals to genomics and med-tech, IT infrastructure is essential for driving discovery, enabling collaboration and protecting sensitive data.
With growing demands from AI, large-scale data processing and globally distributed research teams, organisations need secure, high-performing systems that support innovation while safeguarding intellectual property.
IT must work seamlessly in the background, giving researchers reliable access to data and tools without disruption.
IT solutions for life sciences
At WhiteSpider, we help modernise and secure these critical environments, delivering robust life sciences IT solutions that support advanced analytics, compliance and long-term research success.
Client Spotlight
Enabling genomic discovery through resilient, high-performance infrastructure
Combining innovative technology and cutting-edge research to improve patient outcomes.
Life sciences IT services that evolve with your research and innovation demands
Whether you’re running regulated clinical research, undertaking early state trials, or supporting NHS initiatives, our life sciences IT solutions are designed to simplify, secure, and scale complex life sciences IT environments. Our collaborative approach ensures research platforms remain available, data pipelines perform at scale, and infrastructure evolves safely and securely.
Strategy & Transformation Services
Aligning IT with your research, security, and innovation goals through NIST-aligned assessments.
Solution architecture
consulting
Assess and optimise the maturity of your IT estate to unlock full value from your infrastructure. From high-performance compute and storage to secure research networks, we help you align technology choices with scientific, commercial, and regulatory priorities.
Digital & AI transformation consulting
Translate strategic ambitions, such as AI-driven discovery, faster trial analysis, or cross-border collaboration, into executable transformation programmes. Additionally, our focus on secure AI adoption ensures sensitive datasets are governed, protected, and kept out of uncontrolled or public environments.
Cloud strategy
consulting
Life sciences organisations face a constant balance between agility, cost, and control. We architect hybrid and multi-cloud strategies that enable scalable analytics and collaboration, while retaining on-premise control for sensitive IP, regulated data, and performance-critical workloads.
Chris Dennehy
Network Manager, Wellcome
Design & Build Services
Resilient infrastructure design and deployment for data-intensive, security-critical life sciences environments.
Audit & remediation
Depending on the solution, we conduct up to a 30-point infrastructure assessment to identify security gaps, performance constraints, and compliance risks, then deliver a targeted remediation plan to strengthen resilience and readiness for AI and data growth.
Detailed solution design
Our High- and Low-Level Designs are tailored to life sciences use cases and leverage vendor-validated architectures and NIST-aligned security principles to deliver infrastructure built for scale, compliance, and long-term research performance.
Implementation & integration
We manage seamless deployment and integration across complex and sometimes global environments, minimising disruption to research workflows and ensuring continuity during change.
Solution Proof of Concept (PoC)
Validate new technologies in controlled environments before full rollout. Our PoCs reduce investment risk, prove performance for real workloads, and build stakeholder confidence.
Gap analysis
An independent review that benchmarks your digital capabilities against industry best practice, including HIMSS, identifying opportunities to strengthen security posture, enable innovation, and future-proof your estate.
Managed IT Services for life sciences
Flexible, life sciences-optimised managed services that protect research continuity and data integrity.
Research-aware
support
We manage infrastructure with a clear understanding of its role in discovery timelines, regulatory commitments, and commercial sensitivity, delivering responsive on-site and remote support that keeps research moving and teams productive.
Dedicated SDN
expertise
You’re supported by a team of SDN specialists who maintain the security and segmentation of research environments, isolate sensitive datasets, and optimise performance across labs, data centres, and cloud platforms, as well as efficiently resolving issues before they impact research outcomes.
Proactive, adaptive &
change ready
With proactive monitoring, patching, and ITIL-aligned change management, we help you scale safely as data volumes grow, AI models evolve, and regulatory expectations shift, without disrupting critical research operations.
Russell Kent
Head of Digital Operations, All Genomics Partnership Wales Service
For publicly-funded life sciences organisations requiring formal procurement, our Managed Services are available through G-Cloud 14, ensuring full compliance with public sector procurement standards.
Our Managed Services, available on the UK Government’s G-Cloud 14 framework are:
- Cisco Security Services
- Secure Access Server Edge (SASE)
- Hyperconverged Infrastructure
- Data Protection & Recovery
- Hybrid Cloud & Private Cloud
- SD-WAN
- Enterprise Networking
- Data Centre Networking
- Watchman User Performance Management
Where we’ve helped our clients succeed
Securing sensitive IP with Software Defined Networking
Protecting intellectual property is critical to safeguarding competitive advantage and research integrity. By implementing software-defined segmentation and policy enforcement, we reduce lateral movement and limit exposure across complex environments.
Supporting AI-driven research at scale
Modernised network and compute foundations enable high-throughput data pipelines that support AI and machine learning workloads, without compromising governance or security.
Secure segmentation for regulated environments
Micro-segmentation isolates research data, clinical datasets, manufacturing systems, and corporate services, supporting compliance while enabling safe collaboration.
High-performance connectivity for data-intensive workflows
Reliable, high-capacity connectivity underpins data-intensive research. Through specialist network and wireless services, we support labs, campuses, and distributed research teams in handling large datasets and accessing resources seamlessly.
Improving research experience with WhiteSpider Watchman
Watchman provides user experience and application monitoring, synthetic testing, and comprehensive visibility to detect and resolve issues before they disrupt research workflows.
Protecting research environments with next-gen firewalls
Vendor-agnostic next-generation firewalls defend against ransomware, IP theft, and advanced persistent threats, delivering layered protection across hybrid estates.
Client Spotlight
Enabling reliable, effective research through modern life sciences IT solutions
This success story highlights how we supported Wellcome in modernising their infrastructure to enable secure research, scalable collaboration across multiple organisations, and improved overall resilience.
The four technological pillars of our life sciences IT solutions
A robust network underpins every aspect of your IT environment. Our portfolio across LAN, WAN, data centre, and cloud ensures research platforms, applications, and users operate seamlessly across locations and environments. This holistic, security-first approach delivers consistent performance, strong governance, and protection across research, operational, and remote settings.
The result? You gain a scalable, secure IT foundation that accelerates discovery, protects IP, and supports innovation from lab to production.
Secure access Anywhere access Always secure
Protect sensitive data and ensure secure access for researchers, partners, and third parties.
Technologies: SASE | SSE | ZTNA | MFA
Unlock secure, seamless access for teams wherever they are
Scalable infrastructure More agile Faster innovation
Deliver high-throughput, low-latency connectivity for data-intensive research and AI workloads.
Technologies: SDA | SD-WAN | Multi & Hybrid Cloud | SDDC
Build a resilient foundation that can accelerate research discovery
Enterprise security Prevent breaches Remain compliant
Defend intellectual property, research data, and manufacturing systems from advanced threats.
Technologies: NGFW | CDFW | XDR
Protect sensitive data and strengthen cyber defences
Observability Actionable insights Improve predictability
Gain deep visibility into network and application performance to keep research moving.
Powered by: Merlin — our advanced network observability platform
Optimise digital experiences for teams, collaborators, and patients
Infrastructure Assurance Programme:
Gain clarity on your infrastructure health
Get a complete picture of your IT estate. Our Healthcare Infrastructure Assurance Programme identifies which systems are secure, supported, or approaching end-of-life. Giving you the insight to prioritise investment, align with clinical goals, and ensure every resource delivers measurable value.
Interested in understanding more? Reach out to our healthcare IT specialists today.
Why WhiteSpider for life sciences IT support?
A partner who understands your why
Working alongside life sciences organisations is especially meaningful to us at WhiteSpider. While IT infrastructure may operate behind the scenes, its impact is far-reaching, enabling researchers, clinicians, and data scientists whose work ultimately advances scientific discovery and improves patient outcomes.
Our team understands that every solution we design, deploy, and manage carries real-world consequences for the people who depend on it. That’s why we invest time in understanding your mission, your ambitions, and the responsibility that comes with your work. From protecting sensitive research data and intellectual property to enabling scalable platforms for AI and data-driven discovery, we design infrastructure that supports progress with purpose.
Enabling networks that advance healthcare and scientific discovery is something our entire team takes immense pride in.
Phil Lees
CEO, WhiteSpider
Transferable healthcare-sector understanding
Managed services for infrastructure that is service-critical
Our long-term partnership with Clatterbridge Cancer Centre demonstrates how service-critical infrastructure must perform under constant pressure. By delivering round-the-clock assurance and expert management of Cisco ACI, SDA, Cisco Catalyst Centre, Firepower, and ISE, we help ensure resilient, secure, and scalable digital foundations.
This enables Clatterbridge to adopt new clinical technologies with confidence and ensures clinicians, researchers, and staff have seamless connectivity to support life-saving treatments.
Experience we bring directly into life sciences environments.
Like a researcher advances scientific understanding,
Let’s advance your IT infrastructure to accelerate discovery
Just as researchers rely on strong foundations to push the boundaries of science, life sciences organisations need resilient, secure infrastructure to support data growth, AI adoption, and evolving security threats.
Our infrastructure specialists bring multi-domain experience across a broad technology ecosystem, with certifications spanning Cisco, Juniper, Fortinet, Palo Alto, Arista, and more. We combine this expertise with a practical, outcomes-led approach, ensuring your infrastructure evolves in step with your research ambitions.
Aligned to recognised frameworks including TOGAF, PRINCE2, and ITIL, and supported by Cyber Essentials Plus, ISO 27001 certifications, and security-cleared teams where required, we give you confidence that your IT environment is purpose-built to remove barriers to discovery, safeguard critical research, and accelerate the outcomes your organisation exists to deliver, from scientific breakthroughs to improved patient care.
IT solutions for life sciences FAQs
How can managed IT services help life sciences companies stay compliant with GxP, GDPR and data security regulations?
We help you maintain continuous audit readiness by embedding best practices aligned with Cyber Essentials Plus, ISO standards and relevant industry regulations including GDPR, MHRA and GxP. Our approach includes practical policy support, clear audit reporting and ongoing security reviews, ensuring your IT environment consistently meets compliance obligations.
How secure are your IT solutions for life sciences?
We take a layered approach to cybersecurity, safeguarding your labs and intellectual property through a combination of endpoint protection, managed detection and response, network security, encryption, vulnerability management, and secure on-site and off-site backup solutions.
Is life sciences IT support fully scalable?
Yes, we specialise in supporting the growth of life sciences organisations, having helped XXX startups scale from just a handful of users to large establishments. This includes designing and implementing greenfield sites, along with the underlying infrastructure needed to support expansion and long-term success.
What are the benefits of cloud managed IT services for life sciences organisations?
Life sciences companies need the flexibility and scalability of public cloud platforms while maintaining strict control over sensitive and regulated data. Relying solely on public or private cloud environments can create challenges around governance, performance, collaboration and compliance. WhiteSpider delivers managed hybrid cloud solutions that combine the agility of public cloud with the enhanced control and security of private cloud infrastructure, helping life sciences organisations improve collaboration, support innovation and maintain stronger data governance across critical workloads.