Achieving more, together
Our existence goes beyond achieving our own vision; it is fundamentally about empowering our clients to reach their goals through transformative IT services and solutions. And in the end, our success is measured by the success of our clients.
IT transformation services that align technology with business goals
Our founding story
Our journey began with a straightforward yet powerful vision: to bring integrity and quality to IT services, ensuring our clients never have to choose between value and excellence.
Organisations are transforming more—and faster—than ever before, with technology as the catalyst for innovation. As a result, businesses face the complex challenge of aligning existing IT systems with emerging technologies to achieve business goals. That’s where WhiteSpider comes in.
Founded to bridge the gap between business strategy and IT, we take a purpose-driven, solution-agnostic approach—focusing on outcomes rather than vendor bias. Our expertise in multi-vendor solutions ensures seamless integration, aligning technology with both strategic objectives and financial realities. By building long-term partnerships, we help clients create secure, efficient digital infrastructures that enhance user experiences and drive innovation.
Won Team of the Year 2025 at UK IT Industry Awards
1st European partner to
deploy Cisco ACI
Two-time Winner: Cisco Ecosystem Partner of the Year
Innovation
AI capabilities built into our Merlin platform
Over a decade supporting forward-thinking clients
Meet the leaders guiding WhiteSpider’s journey
With deep technical expertise, a passion for technological evolution and a focus on delivering solutions fit for purpose, our leadership team is dedicated to delivering integrity-driven service excellence and strategic growth for our clients.
Phil Lees
Founder & CEO
CCIE for 25 years
Phil is the co-founder and technical driving force behind WhiteSpider. With three decades in IT solutions integration and a distinguished military communications background, his extensive architectural expertise ensures resilient, secure, and scalable infrastructure that underpins long-term client success.
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Jonny Malcolm
Commercial Director
Ba (Hons) & MBA
Jonny leads WhiteSpider’s commercial strategy with over 30 years’ experience across Sales, Marketing, and Finance. He combines commercial rigour with a partnership-led approach, strengthening client relationships, driving sustainable growth, and ensuring WhiteSpider delivers measurable value at scale.
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Mark Petty
Chairman
Sales & Executive leadership for 30 years
Mark brings nearly 30 years of sales and executive leadership experience in driving IT business growth. His strategic insight strengthens WhiteSpider’s leadership, sharpens our service capabilities, and helps extend our differentiated value proposition to organisations worldwide.
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Phil Lees
CEO, WhiteSpider
2012
WhiteSpider was Founded
Having worked together previously, Phil Lees and Dave Chadwick set out to bring their vision to life: delivering IT transformation services with integrity and quality to their clients.
This vision led to the creation of WhiteSpider.
2014
Data Centre Company of the Year
Following the success of a global architecture standardisation project, we were awarded Data Centre Company of the Year.
2015
Pioneering Achievement: Delivering the UK’s First Cisco ACI Fabric
First partner to deliver production of Cisco ACI Multi-Pod Fabric in the UK.
2017
First Global Deployment of Production Multi-Site ACI Fabric
We delivered the world’s first production deployment of a Multi-Site ACI.
2018
Launched Merlin
We launched our custom, in-house network monitoring software, centralising all client infrastructure management and network monitoring licenses into a single platform for streamlined efficiency.
2019
Cisco Ecosystem Partner of the Year
Recognised by Cisco for delivering outstanding client value with Cisco solutions.
2020
First Globally to Achieve Cisco SD-WAN Managed Services Provider
We were the world’s first Cisco SD-WAN Managed Services Provider, leading the way in transforming network management.
2021
Pioneering Cisco Multi-Domain Managed Services from Our New Leeds Hub
World’s first Cisco Multi-Domain Managed Services Provider and launch of our new global Managed Services centre in Leeds.
2022
Achieved Cisco Gold Provider Status
We achieved Cisco Gold Provider status in recognition of our exceptional expertise and ability to deliver leading Cisco solutions.
2023
Launched Watchman
We launched our digital experience assurance solution, Watchman, enabling IT teams to proactively identify bottlenecks, prioritise actions, and enhance operational efficiency.
2024
Launched Cyber Managed Services
We launched a suite of cyber services, including NGFWs, CDFWs, and XDR, to help our clients stay ahead of evolving cyber threats.
2025
In the top 1% of partners in the UK to achieve Cisco’s CX Advanced Specialisation
Our Professional and Managed Services achieved Cisco’s Customer Experience Advanced Specialisation, validating our ability to help clients extract maximum value from their technology and deliver measurable return on investment.
2025
UK IT Industry Awards – Team of the Year
WhiteSpider won Team of the Year at the UK IT Industry Awards, recognising the exceptional talent, collaboration, and commitment that sit at the heart of everything we deliver for our clients.
2025
Merlin: AI Capability Development
We advanced Merlin’s software development with new AI-driven capabilities, enhancing insight, automation, and intelligence – positioning these features for client launch in 2026.
Our sustainability commitments
To us at WhiteSpider, we view sustainability as an ongoing journey and commit to doing our part. With an internal environmental policy and specific sustainability goals, we are dedicated to reducing our impact on the environment. Here are our sustainability goals, along with the actions we will take to achieve them:
Environmental certifications
- Obtain and maintain ISO 14001 environmental certifications for all facilities by mid-2025.
- Implement environmental management systems, conduct regular audits, and continually improve processes to meet certification requirements.
Employee engagement in sustainability
- Involve all employees in sustainability initiatives in 2025.
- Nominate two ‘WhiteSpider Sustainability Champions’ that promote and advocate our sustainable practices to the wider team.
Carbon neutrality
- Achieve carbon neutrality by 2030.
- Implement energy-efficient technologies, switch to renewable energy sources, and offset unavoidable emissions through certified carbon offset programs.
Community engagement
- Support local environmental initiatives by conducting an engaged plan and company-wide volunteering day a year in 2026.
- Have our ‘WhiteSpider Sustainability Champions’ partner with local environmental organisations and engage/plan a company-wide volunteering day.
Charitable contributions
We encourage our team to raise funds for charities and participate in community activities. And as keen hikers and outdoor enthusiasts, the WhiteSpider team is proud to support Mountain Rescue England and Wales (MRT) and actively promote the incredible work they do—because, who knows, we might need them one day!
By supporting MRT, we strengthen our commitment to giving back to a cause that holds personal meaning, while deepening our connection to an organisation that educates, supports, and rescues people across the UK almost every day.
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