Clarity in complexity, empowering network insights
Enhance network performance insights with data-driven observability solutions for faster root cause identification and optimised digital experiences.
Observability solutions for network efficiency and reliability
Delivering a seamless and reliable user experience is more critical than ever. As IT environments grow increasingly complex—spanning cloud, on-premises, and hybrid networks—and hybrid workforces become the norm, maintaining optimal network and application performance can be a challenge. Our observability solutions enable you to gain unprecedented visibility into your network, identify performance bottlenecks, and proactively optimise the end-user experience.
Strategy and transformation services to identify the right observability solution
Advanced managed services to action your network insights
Empower your team, focus on priorities, enhance user experiences
We help you proactively identify bottlenecks, prioritise actions, and enable your IT team to operate more efficiently by structuring their day around actionable insights to maintain high-performing networks and applications that enhance the user experience.
Ensure seamless service with proactive issue detection and resolution
Deliver exceptional user experiences with optimised performance
Stay ahead with comprehensive performance visibility
Achieve greater network reliability and performance control
Optimise your user experience with advanced observability solutions
Gain comprehensive visibility, proactive monitoring, and actionable insights from our observability solutions to maintain high-performance networks and applications. Optimise user experiences and drive productivity across hybrid and cloud environments.
WhiteSpider Watchman
Enhance end-user experience with WhiteSpider Watchman, a network performance platform that ensures high-performance networks and applications. Going beyond traditional Observability tools, it provides comprehensive monitoring, analysis, and optimisation across hybrid and cloud environments. With features like real-time wireless surveys, packet-level analysis, and end-to-end network performance visibility—including latency, throughput, and application health metrics—Watchman offers unmatched insight and control, delivering digital experience assurance for your users.
Cisco ThousandEyes
Achieve end-to-end visibility into the performance of internet-based services, cloud applications, and networks. ThousandEyes proactively monitors key metrics such as connectivity, latency, packet loss, and more, enabling you to pinpoint issues across the entire digital delivery chain and maintain optimal performance and reliability. With our expert guidance, you’ll maximise the value of ThousandEyes, ensuring seamless performance monitoring and actionable insights.
Tony
Senior Network Manager, Northern NHS Trust
Supporting healthcare, public and private sector workforces with network monitoring
Optimising healthcare
digital experience for
patients & professionals
Context: A large NHS Trust operates multiple facilities relying on digital systems for patient care and hospital operations, including EHRs and telemedicine. They struggled with ensuring reliable network performance for mobile clinicians and IoT devices.
Solution: WhiteSpider Watchman gave real-time insights into network performance through Wi-Fi surveys, synthetic testing, and packet analysis, proactively identifying and resolving issues to ensure continuous service.
Benefit: Enhancing network reliability, improves performance, and ensures secure, compliant access, enabling staff to deliver high-quality patient care with minimal disruptions.
Ensuring secure and
reliable connectivity for
remote teams
Context: A global company with a remote workforce needs to ensure secure, reliable, and high-performance access to cloud applications across various regions to maintain productivity and seamless collaboration.
Solution: ThousandEyes provides end-to-end visibility into internet and network performance, proactively monitoring metrics like connectivity, latency, and packet loss. This empowers IT teams to quickly pinpoint and resolve performance issues impacting remote workers’ access to critical applications.
Benefit: By leveraging ThousandEyes, the company ensures optimal connectivity, minimises disruptions, and supports a productive and collaborative remote workforce, enhancing overall operational efficiency.
Improving retail
network performance
and security
Context: A retail chain with multiple locations relies on cloud-based point-of-sale (POS) systems and other digital tools. They need to ensure consistent network performance and secure access for in-store transactions.
Solution: WhiteSpider Watchman provides comprehensive monitoring and diagnostics, including synthetic testing and packet analysis, to ensure optimal network performance and secure access to POS systems and customer data.
Benefit: Resulting in fast, secure transactions and uninterrupted service, enhancing customer experience and improving operational efficiency across all retail locations.
Sound familiar? Let’s talk!
Connect with our team of experts to explore your strategic goals and discover the best solution tailored to your business needs.
Why choose WhiteSpider for observability solutions?
Enhancing network performance with real-time observability insights
Our advanced Observability tools provide clients with real-time, actionable insights into both wired and wireless network performance. Our expert team leverages these insights to enhance network performance, resolve issues faster, and minimise downtime—ensuring seamless business operations.
Optimised, future-ready IT transformation
We empower clients to maximise the value of their IT by upgrading outdated systems into high-performance, future-ready infrastructures. As trusted partners, we deliver advanced solutions to innovative public and private organisations, offering far more than just traditional IT support.
Bespoke IT solutions for performance, security, and resilience
With decades of expertise in Software-Defined technologies and legacy infrastructure modernisation, we optimise and secure IT environments to drive productivity, improve user experiences, and ensure alignment with your organisation’s goals.
Your needs, our observability tools
Observability frequently asked questions
General Questions
What is Observability in IT?
Observability in IT is leveraging transformative network monitoring tools to help IT teams to analyse system outputs, logs, and performance metrics to understand the state of their IT systems and network performance. Observability tools enable organisations to identify root causes of issues in real-time, streamline troubleshooting, and enhance user experience.
Why are IT Observability tools important?
Observability tools are essential because they provide comprehensive visibility into the performance of networks, applications, and services. This visibility not only empowers IT teams to proactively identify and resolve bottlenecks, ensuring reliable, high-performing digital environments, but also delivers valuable insights to board-level executives and the C-suite. These insights enable strategic decision-making by aligning IT performance with business objectives, helping leaders understand the impact of technology on user experiences, operational efficiency, and overall business success.
Sales Questions
How can I contact you?
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