Our Journey | About | WhiteSpider

Achieving more, together

Our existence goes beyond achieving our own vision; it is fundamentally about empowering our clients to reach their goals through IT transformation services and solutions. And in the end, our success is measured by the success of our clients.

IT transformation services that align technology with business goals

Our founding story

Our journey began with a straightforward yet powerful vision: to bring integrity and quality to IT services, ensuring our clients never have to choose between value and excellence. 

Organisations are transforming more—and faster—than ever before, with technology as the catalyst for innovation. As a result, businesses face the complex challenge of aligning existing IT systems with emerging technologies to achieve business goals. That’s where WhiteSpider comes in. 

Founded to bridge the gap between business strategy and IT, we take a purpose-driven, solution-agnostic approach—focusing on outcomes rather than vendor bias. Our expertise in multi-vendor solutions ensures seamless integration, aligning technology with both strategic objectives and financial realities. By building long-term partnerships, we help clients create secure, efficient digital infrastructures that enhance user experiences and drive innovation. 

Built a team that are dedicated to delivering IT transformation services
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1st European partner to
deploy Cisco ACI
Two-time Winner: Cisco Ecosystem Partner of the Year
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SLA Resolution across all ticket types

Over a decade supporting forward-thinking clients

Meet the leaders guiding WhiteSpider’s journey

With deep technical expertise, a passion for technological evolution and a focus on delivering solutions fit for purpose, our leadership team is dedicated to delivering integrity-driven service excellence and strategic growth for our clients.

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Phil Lees
Founder & CEO

CCIE for 25 years

Phil is the co-founder of WhiteSpider and a dedicated expert technologist. With three decades of experience in the IT solutions integration industry and a distinguished military background in communications, Phil is a key player in the success of our clients 

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Dave Chadwick
Founder & Operations Director

CCIE for 25 years

Dave is the co-founder of WhiteSpider and has three decades of experience in the IT systems integration industry. With a background in technical roles and now serving as operations director at WhiteSpider, Dave plays a crucial role in delivering value for our clients. 

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Jonny Malcolm
Commercial Director

Ba (Hons) & MBA 

Jonny, WhiteSpider’s Commercial Director, is committed to exceeding client expectations. With over 30 years of experience in Sales, Marketing, and Finance, he plays a pivotal role in building long-term partnerships with our clients and ensuring the financial prosperity of WhiteSpider.

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We've always focused on enabling our clients to achieve their goals through transformative IT solutions and services. I'm incredibly proud of the partnerships we've built and the trust we've earned in helping them succeed.

Phil Lees
CEO, WhiteSpider

2012

WhiteSpider was Founded

Having worked together previously, Phil and Dave set out to bring their vision to life: delivering IT transformation services with integrity and quality to their clients.

This vision led to the creation of WhiteSpider.

2012

2014

Data Centre Company of the Year

Following the success of a global architecture standardisation project, we were awarded Data Centre Company of the Year.

2014

2015

Pioneering Achievement: Delivering the UK’s First Cisco ACI Fabric

First partner to deliver production of Cisco ACI Multi-Pod Fabric in the UK.

2015

2017

First Global Deployment of Production Multi-Site ACI Fabric

We delivered the world’s first production deployment of a Multi-Site ACI.

2017

2018

Launched Merlin

We launched our custom, in-house network monitoring software, centralising all client infrastructure management and network monitoring licenses into a single platform for streamlined efficiency.

2018

2019

Cisco Ecosystem Partner of the Year

Recognised by Cisco for delivering outstanding client value with Cisco solutions.

2019

2020

First Globally to Achieve Cisco SD-WAN Managed Services Provider

We were the world’s first Cisco SD-WAN Managed Services Provider, leading the way in transforming network management.

2020

2021

Pioneering Cisco Multi-Domain Managed Services from Our New Leeds Hub

World’s first Cisco Multi-Domain Managed Services Provider and launch of our new global Managed Services centre in Leeds.

2021

2022

Achieved Cisco Gold Provider Status

We achieved Cisco Gold Provider status in recognition of our exceptional expertise and ability to deliver leading Cisco solutions.

2022

2023

Launched Watchman

We launched our digital experience assurance solution, Watchman, enabling IT teams to proactively identify bottlenecks, prioritise actions, and enhance operational efficiency.

2023

2024

Launched Cyber Managed Services

We launched a suite of cyber services, including NGFWs, CDFWs, and XDR, to help our clients stay ahead of evolving cyber threats.

2024

What to find out more?

Collection of WhiteSpider's awards
Our Achievements

Through trusted technology partnerships, forward-thinking clients, and a dedicated team, innovative IT solutions are provided.

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Our Team

A dedicated team delivering IT success through creativity, collaboration, and integrity.

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Our Promise

Delivering transformative IT solutions to clients through integrity, professionalism, and an unwavering commitment to quality.

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Our Responsibility

Enabling IT excellence by integrating security, sustainability, and social responsibility to create positive impacts for clients and communities.